Monday, November 19, 2012

About "My-Lolita-Dress"

We have been troubled for a while by the topic that we are selling milanoo's stuff or that i am from milanoo etc. I know it was hard to just say "NO" to ppl's suspicion and i know Time should help to prove us, so just let it be!

But on the other side, i would like to thank some of our customers (potential ones or already ones), who helped to prove that we are not from milanoo but just ourself "My-Lolita-Dress.com". With your supports, we get more guts and confidence to run our lolita online shop better. Because of you, we will and must try our best to provide better service, including good quality but cheaper price, good customerservice and only in this way, we can keep you. :)

I know some times things are just not going smoothly as what we expected so we would just insist on what we have been doing and i believe "My-Lolita-Dress.com" will become a more popular site in the near future. And we saw that we got better sales than before and from our after-sale questionnaire, most customers are quite satisfied with our service and products.

Again, we are not milanoo but we are partnered with some brands, such as Infanta, Dream of lolita, HMHM, Antaina and Yolanda etc and we sell products directly from them, including lolita dress, skirts, petti, pants, blouse, socks, parasols and accessories etc. Some products are in stock which we can ship immediately upon your ordering, while some are unstock which we need to custom tailor for you from scratch. And this is way some times, we would ask your patience to wait for some days before your stuff getting shipped. And once you got your order, you'll also find that we have all the brand lables marked on it and the real products are the same as what you saw on our site pics.

While sometimes we still can't avoid some mistake happening, such as shipping out an incorrect stuff or wrong color etc. Which we ask for your forgiveness. Because we are just human... Everytime when there is a mistake happening, we will try our best to find a satisfactory and fair solution for you.

Finally, if you stopped by our site www.my-lolita-dress.com, i believe it will not let you down! :)